What Our Customer’s Say About Us

To anyone considering using Hadrian’s Haul… DO IT!

Mark and his crew were amazing as our luggage was always waiting for us as we got to our next location.

Excellent service, and Mark went above and beyond to become my personal hero!!

One of our B&B bookings forgot we were coming and Mark showed up to deliver our bags.  OH-OH!

Mark called me immediately to let me know of the snag, then went online and found us another spot for the night.

He was not going to abandon us and leave us stranded. He then arranged for our bags to be delivered to our Hotel and had us picked up on the way to be sure we got there to confirm the new arrangement.

AWESOME.  Who else looks after anyone like that.

Please book with Hadrian’s Haul and enjoy your walk knowing your luggage will be well looked after.

From Three Happy Canadians.

Keith Franklin

Hi Mark, I hope you’re well.

Sorry it’s taken me a little while to get round to this but I just wanted to thank you for the service you provided for our Hadrian’s Wall walk.

Everything worked like clockwork, and to be confident that our bag was going to be waiting for us when we arrived everywhere was a massive help.

We had a slight hiccup with our booking at The Robin Hood, but they were great in accommodating us anyway.  My biggest concern was whether that might have had an effect on our bag delivery, but of course it was still there waiting for us anyway, just as instructed!

I slightly underestimated the length of the walk between Twice Brewed and Garthside Farm, so I was in the doghouse when we arrived.  But the bag was already in our pod so we were able to hit the hot tub straight away and all troubles were forgotten!

We were slightly worried on the weight – we weighed everything before we left but of course a few things were swapped in and out along the way, but there was no issue.

We only caught sight of one of your drivers once all week at Twice Brewed where you seemed to be doing a roaring trade!

So thanks for making our walk possible – we had a superb time and wouldn’t hesitate to use you again in the future!

We’re already planning our next adventure now that we know that there are great companies like yours that can do the heavy lifting.

Thanks again,

Paul

Hello Mark,

Just wanted to say thank you very much for transporting my bag across the country.

It was always great to see my suitcase waiting for me when I wearily arrived at my accommodation each evening.

Thanks for the good service.

Kind Regards,

Katrina

Hi Mark ,

I just wanted to say a huge thank you for transporting our bags so efficiently this week. We can’t believe how easy it was to organise it with you and it made our walk  viable for us .

Thank you so much

Anna and Shaun

The sight of our bag when we arrived at our stay for the night was fantastic, all provided by Mark and his team. We got exactly what we were promised, no pomp or fuss, just perfect service. I recommend this company to any person who needs their service, no need to check anywhere else, these guys are tops.

Hadrian’s Haul moved my backpack between the 28th March and 2nd April whilst I concentrated on tackling Hadrian’s Wall. There is absolutely no way I could have made it carrying my backpack, especially up and down the crags in the middle (most scenic) section. Completely reliable, bags were waiting for me every day when I arrived exhausted. It also acted as that motivation to keep going too rather than calling it a day when I’d had enough. There is no way I could have completed in 7 days otherwise. Very competitive pricing too,  I cannot understand why anyone would want the hassle of carrying their own bag. Very amenable to late changes to plans as things undoubtedly do change as you progress on your walk. Simple booking, I booked the day before.

Highly recommended 👌

Excellent service from Hadrian’s Haul moving our 7 bags each day whilst our group walked the path. Great communication from Mark at all times. Thanks again to your team and we wouldn’t hesitate in recommending you to others.

I used Hadrian’s Haul in August 2023 to transfer my bag over 5 stages of a walk. The service worked flawlessly, and it’s excellent value-for-money.

Thank you Hadrian’s Haul for your outstanding service. Not only did you offer a reliable and timely service, you went the extra mile to help us. After our airline lost our luggage and finally delivered it to the wrong hotel, two days walk away, you managed to organise your transport to pick it up despite being fully booked. You picked up the phone at 8pm when you should have been relaxing, you listened to our problem and found a solution. When we arrived at our accommodation the following day, there it was, just as you had promised. Thank you.

HWBT ran a very smooth, reliable operation at a reasonable price. Their communication was clear and courteous. I’m happy to recommend them.

Mark and his team were great! Communication was easy and response times were fast and any concerns were dealt with right away. Our luggage made it to every stop and it was nice not to worry about it. If you ever want to hike the wall without your luggage I recommend their service hands down!